Privacy Policy

Effective date: 1 September 2026


Alpenchemie respects your privacy. This policy explains how we collect, use, store and protect information submitted through alpenchemie.com.


Information we collect
When you contact us or use a technical inquiry form, we may collect your name, company, business email, country or region, industry, process or application details, technical challenge and message. We may also collect limited technical information such as device, browser, IP address and site usage data for security, analytics and performance.


How we use information
We use information to respond to inquiries, evaluate technical requirements, provide requested documents or support, maintain business communications, improve the website and protect it from misuse. We process information where necessary to respond to your request, pursue legitimate business interests, meet legal obligations or act with your consent.


Sharing, transfers and retention
We may share information with service providers that operate our website and communications, including Wix and related infrastructure providers, only as needed to provide those services. Information may be processed in countries other than your own, subject to appropriate safeguards. We retain information only for as long as needed for the purposes above, legal obligations and legitimate record-keeping.


Cookies
The website may use essential cookies and, with your choice where required, analytics or other non-essential technologies. You can accept, reject or manage non-essential cookies through the cookie settings shown on the site.


Your choices and rights
Depending on applicable law, you may request access, correction, deletion, restriction or objection, or withdraw consent. To exercise a privacy right or ask a question, contact info@alpenchemie.com.


Updates
We may update this policy when our practices or legal requirements change. The effective date above shows the latest revision.